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Stripe Connect for Sellers

To receive payments from marketplace sales, you need to set up Stripe Connect. This connects your bank account so you can receive payouts directly.

What is Stripe Connect?​

Stripe Connect allows you to receive money from marketplace sales directly to your bank account. It's:

  • Secure: Bank-level security and encryption
  • Required: Must be set up before you can sell
  • Free: No setup fees or monthly charges
  • Global: Supports 40+ countries

Requirements​

To Set Up Stripe Connect​

You need:

  • To be 18+ years old
  • A valid government ID
  • A bank account in your name
  • Your personal details (name, address, date of birth)
  • Your tax information (National Insurance number in UK)

Supported countries:

  • United Kingdom (full support)
  • EU countries
  • United States
  • Canada
  • Australia
  • See full list

Before You Start​

Make sure you have:

  • Access to your email (verification required)
  • Your ID ready (passport, driver's license, or national ID)
  • Your bank account details
  • 10-15 minutes to complete the process

Setting Up Stripe Connect​

Step 1: Start Onboarding​

  1. Go to Settings → Marketplace → Stripe Connect
  2. Click Set Up Stripe Connect
  3. You'll be redirected to Stripe's secure onboarding

Step 2: Provide Personal Information​

Stripe will ask for:

  • Full legal name (as it appears on your ID)
  • Date of birth
  • Home address
  • Phone number
  • Email address (can be different from your RTC Collector email)

Why: Required by financial regulations to verify your identity.

Step 3: Business Information​

Even if you're an individual seller:

  • Business type: Select "Individual" (unless you have a registered business)
  • Business description: "Retro technology collectibles"
  • Website (optional): Your RTC Collector profile URL

For business sellers:

  • Registered business name
  • Business registration number
  • Business address
  • Business type (Ltd, LLP, Sole Trader, etc.)

Step 4: Bank Account Details​

Provide your bank account for payouts:

  • Account holder name (must match Stripe account name)
  • Sort code (UK) or routing number (US)
  • Account number
  • Bank name (optional, auto-detected)

Important: This must be YOUR bank account. You can't use someone else's account.

Step 5: Identity Verification​

Upload a photo of your ID:

  • UK: Passport, driver's license, or national ID card
  • US: Driver's license, passport, or state ID
  • EU: Passport or national ID

Tips:

  • Photo should be clear and in focus
  • All four corners visible
  • No glare or shadows
  • Information legible

Stripe typically verifies within minutes, but can take up to 24 hours.

Step 6: Tax Information​

UK sellers:

  • National Insurance number
  • Self-assessment UTR (if registered)

US sellers:

  • Social Security Number or EIN
  • W-9 form information

EU sellers:

  • VAT number (if registered)
  • Tax ID number

Why: Required by law for tax reporting.

Step 7: Confirmation​

Once approved:

  • Email confirmation sent
  • Stripe Connect badge appears on your profile
  • You can now create marketplace listings

If additional information is needed, Stripe will email you.

Verification Status​

Pending​

Your application is under review:

  • Usually takes a few minutes
  • Can take up to 24 hours
  • You'll receive an email when complete

Verified​

You're ready to sell:

  • Stripe Connect active
  • Can create marketplace listings
  • Will receive payouts after sales

Additional Information Required​

Stripe needs more details:

  • Check your email for instructions
  • Provide requested information
  • Re-submit for verification

Common reasons:

  • ID photo unclear
  • Address doesn't match ID
  • Bank account details incorrect

How Payouts Work​

When You Get Paid​

Timeline:

  1. Buyer pays for item
  2. Funds held by Stripe until delivery confirmed
  3. 2 business days after confirmation, payout initiated
  4. 2-7 business days to reach your bank
  5. Total: 4-9 business days after delivery

For trades:

  • Both parties must confirm receipt
  • Same payout timeline applies

Payout Amounts​

What you receive:

  • Sale price minus platform fees
  • Platform fees: 5% (Collector) or 2.5% (Enthusiast)
  • Stripe processing fees: 1.4% + £0.20 per transaction

Example (Collector tier, £100 sale):

  • Sale price: £100.00
  • Platform fee (5%): -£5.00
  • Stripe fee (1.4% + £0.20): -£1.60
  • You receive: £93.40

Example (Enthusiast tier, £100 sale):

  • Sale price: £100.00
  • Platform fee (2.5%): -£2.50
  • Stripe fee (1.4% + £0.20): -£1.60
  • You receive: £95.90

Payout Schedule​

Standard:

  • Initiated 2 business days after delivery confirmation
  • No minimum payout amount
  • Separate payout for each transaction

Daily payouts:

  • Available once you've completed 10+ successful transactions
  • Combines multiple transactions into one daily payout
  • Usually arrives 2-7 days after payout initiated

Viewing Payouts​

  1. Go to Settings → Marketplace → Payouts
  2. See all past and pending payouts
  3. Download payout reports for tax purposes

Or view directly in your Stripe Dashboard.

Stripe Dashboard​

Accessing Your Dashboard​

  1. Go to dashboard.stripe.com
  2. Log in with the email you used for Stripe Connect
  3. View all transactions, payouts, and reports

What You Can Do​

View transactions:

  • All completed sales
  • Pending payouts
  • Refunds and disputes

Download reports:

  • Transaction history (CSV)
  • Tax reports
  • Payout statements

Update details:

  • Bank account information
  • Business details
  • Tax information

Manage disputes:

  • View dispute details
  • Upload evidence
  • Communicate with buyers

Fees and Pricing​

Platform Fees​

Depends on your subscription tier:

  • Hobbyist: 7.5% per transaction
  • Collector: 5% per transaction
  • Enthusiast: 2.5% per transaction

Stripe Processing Fees​

Fixed for all tiers:

  • UK cards: 1.4% + £0.20
  • EU cards: 1.4% + £0.20
  • International cards: 2.9% + £0.20
  • Currency conversion: Additional 2%

No Hidden Fees​

We never charge:

  • Setup fees
  • Monthly fees
  • Payout fees
  • Account maintenance fees

Tax Reporting​

UK Sellers​

Under £1,000/year:

  • Covered by trading allowance
  • No need to report to HMRC
  • Keep records anyway

Over £1,000/year:

  • Must report on self-assessment tax return
  • Register as self-employed
  • Pay income tax on profits

Over £85,000/year:

  • Must register for VAT
  • Charge VAT on sales
  • Submit quarterly VAT returns

Tax Documents​

We provide:

  • Annual transaction summary (for all sellers)
  • Payout reports (downloadable anytime)
  • CSV export of all transactions

Stripe provides:

  • 1099-K form (US sellers over $20,000)
  • Transaction reports
  • Payout statements

Keep records of:

  • All sales
  • All expenses
  • Shipping costs
  • Platform fees
  • Payout statements

This is not tax advice. Consult a qualified accountant.

Security & Safety​

How We Protect You​

Buyer verification:

  • Credit card verification
  • 3D Secure authentication
  • Fraud detection

Dispute protection:

  • Evidence submission system
  • Fair resolution process
  • Seller protection program

Data security:

  • Bank details encrypted
  • PCI DSS Level 1 compliance
  • Your full bank account never visible to us

Stripe's Seller Protection​

You're protected from fraudulent disputes if:

  • Item shipped with tracking
  • Tracking shows delivered
  • Buyer confirmed receipt

Not protected if:

  • No tracking provided
  • Item not as described
  • Counterfeit items

Common Issues​

"Additional Information Required"​

Solution:

  1. Check email from Stripe
  2. Click the link provided
  3. Submit requested information
  4. Wait for verification (usually instant)

"Bank Account Couldn't Be Verified"​

Try:

  • Double-check account number and sort code
  • Ensure account is in your name
  • Use a personal account (not business, unless registered business)
  • Try a different bank account

"Identity Verification Failed"​

Try:

  • Upload clearer photo of ID
  • Ensure all corners visible
  • Use a different ID type
  • Contact Stripe support

Payouts Not Arriving​

Check:

  1. Bank account details correct in Stripe Dashboard
  2. Payout status (pending vs. paid)
  3. Expected arrival date (can take 7 days)
  4. Bank account active and accepting deposits

Still missing?

  • Contact Stripe support via dashboard
  • They can track the payout

Updating Your Information​

Changing Bank Account​

  1. Log into Stripe Dashboard
  2. Go to Settings → Bank accounts
  3. Add new bank account
  4. Verify with test deposits (may be required)
  5. Set as default
  6. Remove old account

Updating Personal Details​

  1. Stripe Dashboard → Settings → Business details
  2. Update information
  3. Re-verify if required (for major changes)

Changing Business Type​

Email Stripe support - may require new verification.

Disabling Stripe Connect​

If you no longer want to sell:

  1. Settings → Marketplace → Stripe Connect
  2. Click Disconnect
  3. Confirm disconnection

What happens:

  • Active listings are removed
  • Can't create new listings
  • Pending payouts still arrive
  • Transaction history preserved
  • Can reconnect anytime

Note: Complete all pending transactions before disconnecting.

Country-Specific Requirements​

United Kingdom​

  • Must be 18+
  • UK bank account required
  • National Insurance number required
  • Address verification required

European Union​

  • Must be 18+
  • EU bank account required
  • Tax ID required
  • VAT number (if applicable)

United States​

  • Must be 18+
  • US bank account required
  • SSN or EIN required
  • State ID required

Other Countries​

Check Stripe's supported countries list for specific requirements.

Questions?​

Common Questions​

Do I need a business account? No, individual sellers can use personal bank accounts. Only register as a business if you have a registered company.

How long does verification take? Usually instant, but can take up to 24 hours. Complex cases may take 1-3 business days.

Can I use someone else's bank account? No, the bank account must be in your name (or your registered business name).

Is there a minimum payout amount? No, you receive payouts for each sale regardless of amount.

Can I have multiple Stripe accounts? No, Stripe allows one account per person/business. Using multiple accounts violates their terms.

What if I move countries? Contact Stripe support to update your country. May require new verification.

Need Help?​

Stripe Support:

RTC Collector Support: